Please remember that all of our products are 100% natural, which means no two products will be identical. We will not accept returns related to these reasons.

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If one of your items did arrive faulty or damaged, please email orders@mariabowls.com within 14 days of receiving your order with photos of your damaged item(s) and your order # explaining why you are unhappy with your purchase.  If within our return guidelines, we will gladly provide you with return instructions for a refund or replacement.

Customers are responsible for all return shipping charges unless products arrive faulty or damaged, in which case Maria Bowls will provide a full refund.

No returns on sale items.

If you accidentally provided us with the wrong shipping address, please email orders@mariabowls.com immediately. 

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Please note that the address can only be changed if your order has not shipped. We can not intercept the order once it's been shipped and charges will be at the customer's expense.

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Maria Bowls does not take responsibility for uncollected parcels that are returned to sender, or incorrect addresses that are returned to sender.

Maria Bowls does not cover import liabilities that might be applied by your government.

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Maria Bowls does not take responsibility for customs delays, duties or taxes that might be applied in the destination country.